This hotel offers great value for money, with affordable prices and attention to detail. The location is convenient, close to several museums and the nearest restaurant. The staff provides excellent service and the rooms are comfortable, with all basic amenities provided. Additionally, the breakfast is delicious and varied.

No negatives to mention, everything was excellent.

Great value, no reason to complain. Beautiful view. 20 minutes' ride to the airport;))

Convenient location, close to attractions. Good food with value for money.

Poor air circulation in the rooms, Wifi only available in the lobby area, hotel interiors outdated and in need of a renovation overhaul.

Spacious rooms with lake view. Helpful and kind staff. Good food and value for money. Beautiful onsen with nice skincare products. Free shuttle service to city.

Absolutely nothing to say about dislikes.

This hotel is perfectly situated, close to several museums in the Abashiri area. It's located on a hill overlooking the lake, providing a stunning view. The staff here are extremely attentive and the rooms are well-appointed with all the basic amenities you need. The breakfast offered is also delicious and satisfying.

All was fine, no areas that need improvement.

the hotel is quite outdated and needs renovations. Although the hotel is close to several museums and the nearest restaurant, it is a bit far from the town center. the room was spacious but the air circulation was inadequate, making it difficult to sleep. the meals were quite good, especially the breakfast buffet with a mix of Japanese and Western options. the onsen was quite enjoyable and provided beautiful lake views.

The hotel lacked non-smoking rooms and even when we asked to switch, the alternative room was still filled with cigarette smoke.

Had a great weekend getaway! the spa facilities were really good with refreshing Kose face lotion & moisturizer. the spacious rooms, especially the private seats in the Japanese style layout, was a relaxing area. Location, with the easy, to, find hotel via Google maps, meant that we enjoyed the indoor and outdoor hot spas. Free shuttles to the city and railway station were also offred.

Personally, the language barrier may have been a hindrance for other travelers like us, with limited English spoken. For those who prefer an English, speaking reception, the wording might be the only disadvantage experienced.

We had a fantastic stay at this hotel. The hotel has spacious rooms with lake views and traditional seating. The hotel facilities are top-notch, including a great spa with indoor and outdoor hot springs. The hotel also provides great amenities like hairdryer, shower cap, and moisturizer. The hotel staff is very helpful and friendly. The hotel is located perfectly in proximity to several attractions such as a frozen lake, museums, and other major attractions.

Nothing it is perfect.